Support


Login Information

You can log in to Negotiante using the email address and password that you used to register with us. You can click here to reset your password or contact us if you have forgotten the email address.

 

Account Security

Use a strong password and do not share it with anyone.

We have a strong internal security policy to ensure that employees are given access as required and have the necessary tools for internal and external network security. All employees have to follow protocols laid down by the IT security team regarding the use of the Internet. We use TLS (Transport Layer Security), an updated, and more secure, version of SSL to safeguard sensitive data. Additionally, we have implemented the necessary security measures like firewalls to prevent unauthorized access. Our security software and measures are regularly updated.

 

Online Payment Security

Negotiante has implemented a secure e-commerce platform to ensure safe transactions. We comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure an additional layer of security. We do not store customer payment data and any data stored is encrypted.

 

Manage Web Information

Negotiante allows you to sync your account with Google to update Google Analytics data so that your site traffic data is updated. You can also connect your social media accounts such a, Facebook, and Twitter with the Negotiante account.

 

Updated Information

If you see old data or your webpage does not refresh, clear the Cache and Cookies of your browser and check if your Internet connection is stable.

 

Notifications and emails

You can change the display of notifications from the ‘settings’ page. You can opt in/out for email notifications.

If you cannot find the answers you’re looking for, contact us, and we will be happy to help.